FAQ

MY ITEM IS DAMAGED, WHAT SHOULD I DO?
We are sorry to hear that your order is damaged! We are happy to assist you with any issues, but first, our customer service team is obliged to receive a picture from you in order to proceed with a reorder for a replacement.


I'M MISSING AN ITEM FROM MY ORDER, WHAT SHOULD I DO?
We're sorry to hear that an item is missing!! Please check your order details on your order confirmation to make sure that the details are correct and as you ordered. We may have sent your items in separate parcels so, please wait for patiently. If you have not received your item, please contact us and we will process it as soon as possible.


WHAT IS THE PAYMENT METHOD?
There are many payment method icons on the bottom of our website, you can refer to determine your payment method. Most customers use Paypal and go to our Amazon stores.


HOW DO I CHANGE AN ORDER AFTER I PLACE IT?
If you want to change your order, you must contact us within 24 hours of placing the order. Please contact us and send us a message requesting the changed specifications.


If you have any problems with your Order, please send us your Order ID by fill below form or  sending us an email to support@kitchenbossglobal.com, so that we can take prompt action to correct the problem.